About the Role
The Revenue Operations and Strategy team’s mission is to ensure Hinge Health gets reimbursed for the services we provide, while also leveraging our financial operations expertise to lead and enable strategic decisions and initiatives across the organization. We’re looking for an ambitious and energetic individual to support our Commercial Enablement function, under the Rev Ops and Strategy team, who will play an instrumental role in supporting internal Commercial stakeholders for both revenue generation and retention motions, while also ensuring that we are billing accurately and reimbursed in a timely fashion from clients, payers and health plans.
We are looking for someone with at least 1 year of professional experience, preferably in the consulting, startup, or healthcare fields, who is interested in understanding the mechanics of healthcare reimbursement, financial metrics, and go-to-market motions/support. They will work cross-functionally to strategize, create, and implement processes and procedures that not only impact key financial metrics, but also improve company efficiency and scalability as we continue to be a high-growth company.
What You'll Accomplish
Advise on contracting and financial deal terms to enable Commercial teams to win large health plan, ecosystem, and client deals
Collaborate with Commercial teams on go-to-market motion planning for current and new billing modalities and monetizations
Drive new product and LOB financial operations discovery and establish monetization models
Communicate cross-functionally with Customer Success, Sales, Partnerships, and Engineering teams to support client and partner financial reporting needs and promote revenue retention
Participate in external calls assisting sales pitches and explaining key financial- and business-specific concepts to our valued clients/partners
Participate in internal solution and educational calls to ensure HH Commercial teams are adequately prepared to answer financial questions
Support and own the end-to-end partner commissions process for our financial monthly/quarterly close
Forecast and model, in collaboration with Partnerships and Sales teams, to create financially sound, new partner commission structures that also encourage increased sales and deal closure
Assist in recurring, monthly and quarterly, billing and collections processes such as invoice billing, claims partner set up and implementation/submission, cash collections, and ad-hoc accounting and revenue reporting support
Update and refresh reporting for revenue cycle KPIs, including but not limited to: claim denials, claim write-offs, time to cash, partner commissions etc.
Troubleshoot and correct any ad-hoc claim rejections, verify user eligibility, and re-submit claims accordingly
Ability to identify revenue cycle process breakdowns and apply knowledge to propose & develop potential solutions
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
Bachelor’s Degree with a concentration in Business, Accounting or Finance
1 + year of professional experience, preferably in the startup, consulting, and/or healthcare fields
1+ year of experience with Excel
Preferred Qualifications
1+ years of experience with SQL
1+ year of experience in revenue cycle management
1+ year of experience with project management
1+ year of experience in finance or accounting
Comfortable working with the ambiguity of a fast-paced startup
Efficient written and verbal communication skills
Experience working cross functionally with different internal and external partners and teams
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $73,600 - $110,400.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Diversity and Inclusion
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Workday ID
JR1250